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Commercial English - Vocabulary (A-M)

accordance (in accordance with)
account
accounting error
acknowledge (to)
address
addressee
advance (in advance)
advance payment
advice of payment
after-sales service
agreement
air freight
air waybill
amount due
apology
apply (to apply for)
approval (on approval)
as from
balance (financial)
bank account
bill of exchange
bill of lading
blank cheque
branch
brand
brisk trade
business (on business)
buyer
cancel
cargo
carriage free
carriage paid
to dispatch to
draft
duly signed
due date
dutiable
duty free
to enclose
enclosed
enquiry
exchange rate
expenses
extension of payment time
failure to pay
fee
file
firm offer
free of charge
goods
to grant a discount
to be grateful
hereby
inadequate packing
included
initial order
to inquire
inquiry
insurance
introductory price
invoice
to invoice
leaflet
liability
liable
to mention
as mentioned
money order

Commercial English - Vocabulary (N-Z)
to negotiate
net price
obliged
opportunity
order
orderform
overdraft
overdue
overdrawn
payable by you
to postpone
preferential rate
prior notice
profit margin
purchase
quarterly
quotation
to quote a price
range
rate
ready for despatch
receipt
recipient
to recommend
with reference to
to refund
registered letter
reimbursement
remittance
to renew
repeat order
replacement
on request
to request
requirement
respite
to retail
retail price
reward
sales
sample
to satisfy a requirement
under separate cover
to ship
shipment
to be short-listed
to sign
sold out
spare parts
statement of account
to have something in stock
in storage
to store
to subscribe
substantially reduced
supplier
survey of damage
terms
terms of payment
trade fair
bank transfer
turnover
undermentioned
unfortunate
unit price
unsaleable
valid
value
warehouse
warrant
waybill
wholesale
within a week/month
Commercial English - Orders
Orders
Orders
Thank you for your quotation of JUNE 1st 2002.
We are pleased to place an order with you for 200 MCF computers.
Please send us the undermentioned goods.
We should be grateful for delivery by 26th September 2002.
Please quote number 234.559 on all correspondence.
Please confirm receipt of the order.
Your prices are not competitive enough.
We have therefore decided not to place an order with you.
Our order no. 100.334 has not yet been delivered.
Please submit a quotation for a substitute.
We should like to cancel our order no. 778.001.
We are pleased to acknowledge your order of 1st July 2001.
Our dispatch department is processing your order.
Delivery will be made by 6th July 2001.
We will require two weeks to process your order.
The goods are no longer in stock/out of stock/no longer available.
However, we can offer you a substitute.
I am afraid your order has gone missing.
Commercial English - Information
Information
I was given your name by Mr Fisher.
We are interested in your samples.
I was interested to hear/know/see that ...
There is much demand for ...
Would you kindly send us model 4DC ?
We would be grateful for further details about your
offer.
Please let us know the current freight rate for sea/rail /air/ road transport.
In addition I would like a valid price list.
Would your company be able ...?
Please get in touch with our secretary, Mrs Barnes.
Please reply without delay/by return of post
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