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Commercial English - Orders
Orders | Orders |
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| Thank you for your quotation of JUNE 1st 2002. |
| We are pleased to place an order with you for 200 MCF computers. |
| Please send us the undermentioned goods. |
| We should be grateful for delivery by 26th September 2002. |
| Please quote number 234.559 on all correspondence. |
| Please confirm receipt of the order. |
| Your prices are not competitive enough. |
| We have therefore decided not to place an order with you. |
| Our order no. 100.334 has not yet been delivered. |
| Please submit a quotation for a substitute. |
| We should like to cancel our order no. 778.001. |
| We are pleased to acknowledge your order of 1st July 2001. |
| Our dispatch department is processing your order. |
| Delivery will be made by 6th July 2001. |
| We will require two weeks to process your order. |
| The goods are no longer in stock/out of stock/no longer available. |
| However, we can offer you a substitute. |
| I am afraid your order has gone missing. |
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Commercial English - Information | Information |
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| I was given your name by Mr Fisher. |
| We are interested in your samples. |
| I was interested to hear/know/see that ... |
| There is much demand for ... |
| Would you kindly send us model 4DC ? |
We would be grateful for further details about your offer. |
| Please let us know the current freight rate for sea/rail /air/ road transport. |
| In addition I would like a valid price list. |
| Would your company be able ...? |
| Please get in touch with our secretary, Mrs Barnes. |
| Please reply without delay/by return of post |
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Commercial English - Faults and complaints | Faults and complaints |
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| The goods we ordered on 11th March have not arrived. |
| We regret to inform you that our order no.2244, which should have been delivered by 3rd November, is now considerably overdue. |
| Our consignment of 100 computers was stolen in transit. |
| Mr Boyle is extremely concerned at ... |
| We have marked the delivery slip accordingly. |
| Please arrange for reimbursement of the value of the damaged goods. |
| I should like to query the charge for packing which seems unusually high. |
| We are sorry to hear that the goods are damaged. |
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Commercial English - Delivery | Delivery |
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| Delivery will take three weeks. |
| The items are in stock and should be ready for dispatch by next Wednesday. |
| We will dispatch the goods on Tuesday by air freight. |
| Please note the address of our office. |
| Order no. 2113 will be ready for delivery as from 24th August 2002. |
| We are afraid to tell you that we are unable to deliver your order. |
| The documentation requested has been sent to you by registered post. |
| by messenger/by courier |
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Commercial English - Costs | Costs |
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| We are pleased to submit you a detailed quotation. |
| We have the pleasure in enclosing our most recent catalogue. |
| The initial order is subject to a discount of 15%. |
| We can make you a firm offer of ... |
| Your ordered goods are out of stock, but we can offer you a substitute. |
| Prices are subject to change without notice. |
| The goods come with a two-year guarantee. |
| Our terms of payment are as follows: quarterly/monthly payment. |
| We can allow you a three months' credit. |
| Under separate cover you will receive a credit note for the sum of €1.000. |