Commercial English, Commercial English Letter, Learn English Commercial.

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Commercial English - Vocabulary (A-M)

Mon, 15 Jun 2009 15:03:40 +0000

Commercial English - Vocabulary (A-M)

accordance (in accordance with)

account

accounting error

acknowledge (to)

address

addressee

advance (in advance)

advance payment

advice of payment

after-sales service

agreement

air freight

air waybill

amount due

apology

apply (to apply for)

approval (on approval)

as from

balance (financial)

bank account

bill of exchange

bill of lading

blank cheque

branch

brand

brisk trade

business (on business)

buyer

cancel

cargo

carriage free

carriage paid

to dispatch to

draft

duly signed

due date

dutiable

duty free

to enclose

enclosed

enquiry

exchange rate

expenses

extension of payment time

failure to pay

fee

file

firm offer

free of charge

goods

to grant a discount

to be grateful

hereby

inadequate packing

included

initial order

to inquire

inquiry

insurance

introductory price

invoice

to invoice

leaflet

liability

liable

to mention

as mentioned

money order

Tags - commercial english vocabulary , commercial , english , vocabulary , a-m

Commercial English - Vocabulary (N-Z)

Mon, 15 Jun 2009 15:00:35 +0000

Commercial English - Vocabulary (N-Z)

to negotiate

net price

obliged

opportunity

order

orderform

overdraft

overdue

overdrawn

payable by you

to postpone

preferential rate

prior notice

profit margin

purchase

quarterly

quotation

to quote a price

range

rate

ready for despatch

receipt

recipient

to recommend

with reference to

to refund

registered letter

reimbursement

remittance

to renew

repeat order

replacement

on request

to request

requirement

respite

to retail

retail price

reward

sales

sample

to satisfy a requirement

under separate cover

to ship

shipment

to be short-listed

to sign

sold out

spare parts

statement of account

to have something in stock

in storage

to store

to subscribe

substantially reduced

supplier

survey of damage

terms

terms of payment

trade fair

bank transfer

turnover

undermentioned

unfortunate

unit price

unsaleable

valid

value

warehouse

warrant

waybill

wholesale

within a week/month

Tags - commercial english vocabulary , commercial , english , vocabulary , n-z

Commercial English - Orders

Mon, 15 Jun 2009 14:55:33 +0000

Commercial English - Orders
Orders

Orders
Thank you for your quotation of JUNE 1st 2002.
We are pleased to place an order with you for 200 MCF computers.
Please send us the undermentioned goods.
We should be grateful for delivery by 26th September 2002.
Please quote number 234.559 on all correspondence.
Please confirm receipt of the order.
Your prices are not competitive enough.
We have therefore decided not to place an order with you.
Our order no. 100.334 has not yet been delivered.
Please submit a quotation for a substitute.
We should like to cancel our order no. 778.001.
We are pleased to acknowledge your order of 1st July 2001.
Our dispatch department is processing your order.
Delivery will be made by 6th July 2001.
We will require two weeks to process your order.
The goods are no longer in stock/out of stock/no longer available.
However, we can offer you a substitute.
I am afraid your order has gone missing.

Tags - commercial , english , orders , commercial english useful phrases

Commercial English - Information

Mon, 15 Jun 2009 14:53:15 +0000

Commercial English - Information

Information
I was given your name by Mr Fisher.
We are interested in your samples.
I was interested to hear/know/see that ...
There is much demand for ...
Would you kindly send us model 4DC ?
We would be grateful for further details about your offer.
Please let us know the current freight rate for sea/rail /air/ road transport.
In addition I would like a valid price list.
Would your company be able ...?
Please get in touch with our secretary, Mrs Barnes.
Please reply without delay/by return of post

Tags - commercial , english , information , commercial english useful phrases

Commercial English - Faults And Complaints

Mon, 15 Jun 2009 14:50:53 +0000

Commercial English - Faults and complaints

Faults and complaints
The goods we ordered on 11th March have not arrived.
We regret to inform you that our order no.2244, which should have been delivered by 3rd November, is now considerably overdue.
Our consignment of 100 computers was stolen in transit.
Mr Boyle is extremely concerned at ...
We have marked the delivery slip accordingly.
Please arrange for reimbursement of the value of the damaged goods.
I should like to query the charge for packing which seems unusually high.
We are sorry to hear that the goods are damaged.

Tags - commercial , english , faults , complaints , commercial english useful phrases

Commercial English -

Mon, 15 Jun 2009 14:47:55 +0000

Commercial English - Delivery

Delivery
Delivery will take three weeks.
The items are in stock and should be ready for dispatch by next Wednesday.
We will dispatch the goods on Tuesday by air freight.
Please note the address of our office.
Order no. 2113 will be ready for delivery as from 24th August 2002.
We are afraid to tell you that we are unable to deliver your order.
The documentation requested has been sent to you by registered post.
by messenger/by courier

Tags - commercial , english , delivery , commercial english useful phrases

Commercial English - Costs

Mon, 15 Jun 2009 14:45:31 +0000

Commercial English - Costs

Costs
We are pleased to submit you a detailed quotation.
We have the pleasure in enclosing our most recent catalogue.
The initial order is subject to a discount of 15%.
We can make you a firm offer of ...
Your ordered goods are out of stock, but we can offer you a substitute.
Prices are subject to change without notice.
The goods come with a two-year guarantee.
Our terms of payment are as follows: quarterly/monthly payment.
We can allow you a three months' credit.
Under separate cover you will receive a credit note for the sum of €1.000.

Tags - commercial , english , costs , commercial english useful phrases

Commercial English - Appointments

Mon, 15 Jun 2009 14:43:28 +0000

Commercial English - Appointments

Appointments
With reference to my letter of ...
We refer to our letter of ...
I am due to/ I am to ...
I hope to/ I intend to ...
It may have come to your attention that ...
We are pleased to inform you that ...
Should this not be convenient for you ...
I would be pleased to ...
I would be glad/ grateful for ...
Would you kindly reply ... ?
Please confirm whether/if ...
Please inform me ...
We look forward to hearing from you soon.
With reference to your letter of 12th May 2002.
This is to confirm the appointment we made on ...
I regret to inform you that your delivery will be delayed.
I am afraid I will not be able to keep the appointment I made for Friday 17th June.

Date: three possibilities:

As mentioned in my letter of 22nd October.
As mentioned in my letter of October 22.
As mentioned in my letter dated October 22nd

whether/if

if: is a condition
whether: leaves an alternative

Tags - commercial , english , appointments , commercial english useful phrases

Commercial English - Booking a room (Refusing A Reservation)

Mon, 15 Jun 2009 14:38:09 +0000

Commercial English - Booking a room

Refusing a reservation

Dear Mrs O'Brian,

Thank you for your letter of 5th April 2002. We regret to inform you that we are fully booked throughout the month of August 2002.

May I suggest you contact the Kings Hotel (address below) who may be able to offer you suitable accommodation and rates for the period you require?

I am confident you will find the hotel to your total satisfaction.

The address: King's Hotel ... Dorset

We remain at your service for any future bookings you might wish to make.

Yours sincerely,

Nick Webster
Reservations Manager

Useful phrases

We regret to inform you that ...

to be fully booked

Unfortunately ...

I am afraid

May I suggest ...

We suggest you contact one of the other hotels in the area.

Tags - commercial , english , booking , room , refusing , reservation , commercial english hotel