Commercial English - Vocabulary (A-M)
| accordance (in accordance with) |
| account |
| accounting error |
| acknowledge (to) |
| address |
| addressee |
| advance (in advance) |
| advance payment |
| advice of payment |
| after-sales service |
| agreement |
| air freight |
| air waybill |
| amount due |
| apology |
| apply (to apply for) |
| approval (on approval) |
| as from |
| balance (financial) |
| bank account |
| bill of exchange |
| bill of lading |
| blank cheque |
| branch |
| brand |
| brisk trade |
| business (on business) |
| buyer |
| cancel |
| cargo |
| carriage free |
| carriage paid |
| to dispatch to |
| draft |
| duly signed |
| due date |
| dutiable |
| duty free |
| to enclose |
| enclosed |
| enquiry |
| exchange rate |
| expenses |
| extension of payment time |
| failure to pay |
| fee |
| file |
| firm offer |
| free of charge |
| goods |
| to grant a discount |
| to be grateful |
| hereby |
| inadequate packing |
| included |
| initial order |
| to inquire |
| inquiry |
| insurance |
| introductory price |
| invoice |
| to invoice |
| leaflet |
| liability |
| liable |
| to mention |
| as mentioned |
| money order |
Commercial English - Vocabulary (N-Z)
| to negotiate |
| net price |
| obliged |
| opportunity |
| order |
| orderform |
| overdraft |
| overdue |
| overdrawn |
| payable by you |
| to postpone |
| preferential rate |
| prior notice |
| profit margin |
| purchase |
| quarterly |
| quotation |
| to quote a price |
| range |
| rate |
| ready for despatch |
| receipt |
| recipient |
| to recommend |
| with reference to |
| to refund |
| registered letter |
| reimbursement |
| remittance |
| to renew |
| repeat order |
| replacement |
| on request |
| to request |
| requirement |
| respite |
| to retail |
| retail price |
| reward |
| sales |
| sample |
| to satisfy a requirement |
| under separate cover |
| to ship |
| shipment |
| to be short-listed |
| to sign |
| sold out |
| spare parts |
| statement of account |
| to have something in stock |
| in storage |
| to store |
| to subscribe |
| substantially reduced |
| supplier |
| survey of damage |
| terms |
| terms of payment |
| trade fair |
| bank transfer |
| turnover |
| undermentioned |
| unfortunate |
| unit price |
| unsaleable |
| valid |
| value |
| warehouse |
| warrant |
| waybill |
| wholesale |
| within a week/month |
Commercial English - Orders
Orders
Orders
| Orders |
|---|
| Thank you for your quotation of JUNE 1st 2002. |
| We are pleased to place an order with you for 200 MCF computers. |
| Please send us the undermentioned goods. |
| We should be grateful for delivery by 26th September 2002. |
| Please quote number 234.559 on all correspondence. |
| Please confirm receipt of the order. |
| Your prices are not competitive enough. |
| We have therefore decided not to place an order with you. |
| Our order no. 100.334 has not yet been delivered. |
| Please submit a quotation for a substitute. |
| We should like to cancel our order no. 778.001. |
| We are pleased to acknowledge your order of 1st July 2001. |
| Our dispatch department is processing your order. |
| Delivery will be made by 6th July 2001. |
| We will require two weeks to process your order. |
| The goods are no longer in stock/out of stock/no longer available. |
| However, we can offer you a substitute. |
| I am afraid your order has gone missing. |
Commercial English - Information
| Information |
|---|
| I was given your name by Mr Fisher. |
| We are interested in your samples. |
| I was interested to hear/know/see that ... |
| There is much demand for ... |
| Would you kindly send us model 4DC ? |
| We would be grateful for further details about your offer. |
| Please let us know the current freight rate for sea/rail /air/ road transport. |
| In addition I would like a valid price list. |
| Would your company be able ...? |
| Please get in touch with our secretary, Mrs Barnes. |
| Please reply without delay/by return of post |
Commercial English - Faults and complaints
| Faults and complaints |
|---|
| The goods we ordered on 11th March have not arrived. |
| We regret to inform you that our order no.2244, which should have been delivered by 3rd November, is now considerably overdue. |
| Our consignment of 100 computers was stolen in transit. |
| Mr Boyle is extremely concerned at ... |
| We have marked the delivery slip accordingly. |
| Please arrange for reimbursement of the value of the damaged goods. |
| I should like to query the charge for packing which seems unusually high. |
| We are sorry to hear that the goods are damaged. |
